Returns & Exchanges
At Monremi, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.